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App Store Refunds?

Posted: March 25th, 2009 | Author: will | Filed under: mobile | Comments Off

Update: Looks like the uproar from the article is largely bullshit. While Apple does have a clause about refunds in the contract, it’s still pretty difficult to get a refund, as you have to have a legitimate claim, not just “I don’t like this.”

If this is true, it’s kind of frightening, particularly for game developers.  According to Techcrunch (which is totally an entirely unreliable source), people can ask for a full refund for anything they buy, as long as it’s within 90 days.

So here’s a scenario for, let’s say ngmoco with rolando, step by step:

  • I buy the game
  • I like the game
  • I finish the game
  • I return the game within 90 days

It makes some sense to offer refunds. But c’mon, the fucking app is $1.99. Suck it up. If something like this is implemented, there really should be some tracking of the number of times the app has been run. If you run it once or twice… ok, return it. After that? Then it’s just bad news for devs.


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